Reset or Update Password

SLIP provides you with a few ways to reset or update your password. Expand the topics below for more information.

Reset a Forgotten Password from the Log In Screen

1. Navigate to the SLIP Log In screen by going to: https://slip.slacal.com.
2. Select the "Forgot Password?" checkbox.
3. Enter information in the User Name and Email Address fields.
4. Click the Submit button.
5. Check your email - SLIP will send you a temporary link to click to reset your password. The link will expire in 24 hours.
6. Click the provided link in the email.
7. Enter a new password following the password guidelines, in the New Password field.
8. Reenter the new password in the Confirm New Password field.
9. Click the Reset Password button.
10. Once successfully changed, enter your User Name and new Password on the Log In Screen.

Update Password while Logged-In:

1. Select the Settings tab.
2. Click the Change Password button.
3. Enter information in the Current Password, New Password, and Verify New Password fields.
4. Click the Save button.

Reset a Password for Other Users Part of the Same Brokerage Location:

1. Select the Users tab.
2. Click the User ID hyperlink for a user in the Location Users grid.
3. Click the Reset Password button.
4. Click the Ok button.
5. The user will receive a Password Reset email containing instructions on how to reset the password.

Hints:

After clicking Change Password on the Change Password screen, the Home screen displays.

If assigned with the “Maintain Profile and Email notification Settings” permission, the logged-in user can also change their password via the Users tab, Location Users grid.

Password is case-sensitive and must be exact.

Passwords entered in the New Password and Confirm New Password fields must match.

Passwords expire after 90 days. If your password has expired, you will be prompted to create a new password on login.

Passwords must meet the following requirements:

• Must be at least eight characters long.
• Cannot include the user name, display name, or full name.
• Cannot use more than two consecutive characters. For example, passwords that contain 567, 1234, 98765 or ABC are invalid, but passwords that use 12, RS, or 89 are valid.
• Cannot match any of the user’s last 10 passwords.
• Must contain three of the following four character groups:
  • Uppercase letters
  • Lowercase letters
  • Numbers
  • Special characters (such as !, $, #, %)